5 Things NOT To Do In An Accident
How a truck driver responds on the scene of an accident can have a major impact on any claims that follow. It's important to be prepared before you have an accident; here is a list of five things drivers should never do at the scene of an accident:
- Do not leave the scene: Drivers should stay on the scene of an accident until police and emergency responders arrive and tell them they can leave.
- Do not get argumentative or physical: Picking a fight is certain to make a bad situation worse. How a driver conducts himself can have a major impact on whether bystanders become a witness for or against a motor carrier. The emotional response of those involved in the situation will have an impact on how they remember the “facts”.
- Do not discuss facts regarding the accident with anyone other than your company and the police: There will be people who show up on the scene and start asking questions. The only people a driver should discuss the situation with is his or her own company and the police.
- Do not admit to liability at the scene or volunteer to make payments — allow your company to make that decision after full investigation: It’s human nature to want to say “sorry” when something goes awry — but even saying “I’m sorry this happened” can be twisted by a prosecutor into an admission of guilt.
- Do not delay reporting an accident, no matter how minor it may seem: The quicker a driver reports an accident, the quicker you can be prepared to respond. Days, hours, and minutes matter when it comes to collecting evidence and gathering witness testimony. Even a fender bender that seems minor needs to be reported right away — accidents that seemed small can blow up when the motorist has time to stew over it.
Ensuring that your drivers are well trained on how to respond at the scene of an accident is vitally important, but many companies offer little to no training on this. While it is imporant to train drivers on how to prevent accidents, it is also important to prepare them for what to do, and not do, when an accident occurs.
For more information on this topic, please see 5 Things Drivers Never Should Do at the Scene of an Accident by Don Jerrell, TruckingInfo.com (November 2013).
Tia Chisholm, HUB International TRANSPORTATION
HUB International TRANSPORTATION specialists are based in Vancouver. Our longstanding relationships with the best providers in the business allow us to deliver the solution that serve you best. With HUB, you can run your business knowing that you are headed in the right direction.